ABOUT THE UNIT 

This unit is an elective unit for the Diploma of Library and Information Services. The unit provides the skills and knowledge required to use advanced functions of, and evaluate the functionality of, integrated library management systems (ILMS). The unit will cover the following areas:

  • Identify and understand the basic functions and interrelation of different modules of an ILMS, and evaluate functions in relation to customer and organisational needs
  • Maintain currency of ILMS, including sourcing information about current industry trends, new systems, upgrades or add-ons
  • Understand advanced functions of online catalogues, including web interfaces and various applications
  • Communicate information effectively with customers regarding online catalogues, circulation systems, and any services that may incur costs
  • Utilise advanced search features to locate information resources for customers
  • Utilise advanced circulation system functionality to resolve complex issues surrounding borrower problems or complaints
  • Process financial transactions
  • Escalate complex issues or transactions to relevant and appropriate personnel
  • Utilise effectively automated acquisitions systems and procedures
  • Create automated cataloguing systems and procedures
  • Create reports and statistical data

HOW THIS UNIT RELATES TO YOUR LIBRARY AND INFORMATION SERVICES CAREER

This unit applies to library technicians working in functional areas of libraries and people seeking work as library technicians. This unit provides further specialised knowledge about some of the key technologies used in a Library and Information Services environment.

TRANSFERABILITY OF SKILLS AND KNOWLEDGE

The skills and knowledge gained from this unit are applicable more specifically to a library and information services workplace context.

For further information on this unit visit training.gov.au