ABOUT THE UNIT 

This unit is a core unit for the Certificate IV in Library, Information and Cultural Services, and the Diploma of Library and Information Services. This unit describes the skills and knowledge required to promote teamwork, to plan, supervise team performance and develop team cohesion. The unit will cover the following areas:

  • Create plans to achieve required team outcomes
  • Lead the team to identify, establish and document team purpose, roles, responsibilities, goals, plans and objectives in consultation with team members
  • Include others in the process of incorporating innovation and productivity measures in work plans
  • Lead the team to develop cohesion, including providing opportunities for input into planning, decision making and operational aspects, provide adequate feedback, address issues and model expected behaviours.
  • Actively encourage others to participate in team activities
  • Identify and resolve problems that impeded the team’s performance
  • Liaise with management, through maintaining open communication channels, communicating unresolved issues, concerns or problems, ensuring follow up action is taken.

HOW THIS UNIT RELATES TO YOUR LIBRARY AND INFORMATION SERVICES CAREER

Frontline managers have an important leadership role in the development of efficient and effective work teams. They play a prominent part in team planning, supervising the performance of the team and developing team cohesion. They provide leadership for the team and bridge the gap between the management of the organisation and the team members. They must ‘manage up’ as well as manage their teams. This is a crucial capability and skill in the Library and Information Services environment.

TRANSFERABILITY OF SKILLS AND KNOWLEDGE

The skills and knowledge gained from this unit are applicable to any workplace context, whether in the Library and Information Services sector or not. They are also applicable to all library types.

For further information on this unit visit training.gov.au