**This qualification is no longer being offered by LTSA**

Course Outline

This specialist course is designed to equip you with the necessary skills and knowledge to qualify as a Library Technician and satisfy industry requirements. Designed for para-professionals, the Diploma of Library and Information Services (BSB52115) enables you to work confidently in different specialist areas including working as a team leader or supervisor in a library. In smaller libraries, this may involve a key leadership and management position.

Working at this level, you may support professional librarians with higher level duties such as copy or original cataloguing; acquisition and maintenance of library resources; assisting customers with complex reference queries or interlibrary loan/document supply requests; deliver group training sessions for staff or clients in relation to work tasks or information literacy skills; show customers how to use multimedia equipment, software and/or other technologies; use social media tools to communicate with library stakeholders and/or to promote library services; promote reading and literature; and conduct community engagement activities and events. You will also improve your understanding of copyright and licensing issues and best practice customer service.

This course is intended for library workers wishing to upgrade their training to a Library Technician level, or existing workers wishing to gain a formal qualification to recognise skills acquired on-the-job, for job seekers or for new workers seeking a career change.

The Diploma course provides a solid foundation and pathway for further studies towards undergraduate or postgraduate university studies in Librarianship or Information Studies, if you would like to further enhance your skills and future employability.



The Diploma of Library and Information Services delivered by LTSA has been accredited by the Australian Library and Information Association (ALIA).


The BSB52115 Diploma of Library and Information Services is Nationally Recognised and LTSA is registered by ASQA.

COURSE Structure

The Diploma qualification is composed of 19 units (7 core units, and 12 elective units)

Core Units

BSBCUS501 Manage quality customer service
BSBLDR403 Lead team effectiveness
BSBLIB402 Consolidate and maintain industry knowledge
BSBLIB503 Develop and promote activities, events and public programs
BSBLIB513 Monitor compliance with copyright and licence requirements
BSBLIB604 Extend own information literacy
ICTSAS410 Identify and resolve client IT problems

Elective Units *

BSBLIB303 Provide multimedia support
BSBLIB403 Complete a range of cataloguing activities
BSBLIB406 Obtain information from external and networked sources
BSBLIB407 Search library and information databases
BSBLIB506 Maintain digital repositories
BSBLIB507 Promote literature and reading
BSBLIB509 Provide subject access and classify material
BSBLIB510 Use and monitor advanced functions of integrated library management systems
BSBLIB603 Contribute to collection management
BSBWHS501 Ensure a safe workplace
CUACNM601 Manage collection maintenance and preservation procedures
ICTWEB201 Use social media tools for collaboration and engagement

* Please note that units may change from time-to-time, depending on industry feedback and consultation. Students will be advised should this occur.

COURSE Duration

  • 19 months full time (one unit per month)
  • 27 months part time (one unit every six weeks)

COURSE Delivery

All units are delivered via distance education.

Entry Requirements

Prospective students are required to:

  • be enrolled in or have completed Year 10 or equivalent
  • be either working in a library or volunteering in a library for a minimum of 8 hours each week
  • possess computer skills and have access to a computer and the internet at  work or home
  • complete practical tasks in a library workplace and have access to a workplace supervisor who can sign off on any practical tasks

Study Requirements

Students are required to:

  • commit to studying at least 10 hours per week
  • commit to achieving regular positive study outcomes and progression through their course
  • commit to submitting their best quality work
  • commit to communicating with LTSA so that we can help support you through your course


  • Library Technician
  • Access Services Officer
  • Collection Services Development Officer/ Technician
  • Digital Services Officer
  • Document Delivery Officer
  • Information Services Officer
  • Journals Officer
  • Metadata Officer
  • Regional Curator
  • Special Collections Officer
  • Technical Services Officer
  • Cataloguer
  • Reference Services Officer/Technician
  • Serials Officer/Technician
  • Interlibrary Loans Technician/Officer
  • Acquisitions Officer/Technician
  • Team Leader

Course Investment

The standard investment involved for studying a Diploma of Library and Information Services is $9,995 (which includes a non-refundable Administration Fee of $150).

LTSA strives to make vocational education as accessible and flexible as possible. Thus, we have a number of methods for payment:

  1. Employer/Third Party Funded: Pay up-front or in 4 x quarterly instalments.
  2. Self Funded: Pay in 19 instalments on a payment plan. Your first instalment will be $668.30, which includes the $150 administration fee. Your remaining 18 instalments are then $518.15 each. If you study full-time, you’ll be invoiced monthly; if you study part-time, you’ll be invoiced every six weeks. Please note that your payment plan is set up at enrolment and the payment schedule is not impacted by changes to your study plan (except in the case of deferments).

Please note that LTSA is here to support its students, and should any hardship occur, we are always happy to discuss flexible payment options for students.

Please contact us with any questions.

This qualification is no longer being offered by LTSA.